The manual supporting ALERE is in HTML format and currently consists of in excess of 50,000 individual HTML pages. It is designed to display the duplicate screen you are using when the “?” is selected on a live screen. Clicking on a field will provide an explanation.
As you would expect, there are no factual errors, every explanation is perfect, only elegant sentence structures are employed, and there are no misspellings present in this manual! (LOL) That is why the manual undergoes “continuous improvement” and multiple times a year an updated manual is placed on the TIW web site where it can be downloaded for free.
Would you like to know if you have the current manual? On the
Introduction page of your manual, under manual status, the version and release date are shown. Compare that to the version and date shown on the
Downloads page of the TIW web site under
Help Manual. If the date is newer on the web site, then simply download it and place it in the ALERE root directory, overwriting the one already there. If the
HTML Manual on Workstations option is checked on the
Company Defaults Option page, then whenever a user next logs in, the manual will be updated on their system.
We have been doing this for more than twenty years and is one the ways we provide customer service. Thank you for using ALERE!