A small screen will be displayed with today’s date entered as the Done Date. Accept or edit that date and click on the Continue button.
A message will tell you that completing the order will write off any remaining balance and cannot be undone. It will ask for permission to complete the process and you will need to click on the Yes button to continue.
Since closing the credit memo will affect the general ledger, the GL Journal Entry screen is displayed with the entry already composed and only requires you to post it. Once posted, the status of the credit memo will be marked as completed and the process is finished.