Manufacturing Service
Optimize workflows with seamless dispatch, robust ticketing, and AR integration
Integrated Ticketing and Dispatch
ALERE’s service modules are designed to support manufacturing organizations that want to incorporate service contracts, installation, and warranty work into their revenue stream.
ALERE’s service and dispatch modules are integrated into the existing inventory and accounts receivable modules, enabling users to seamlessly start, dispatch, document, and invoice with minimal delay.
To manage inventory, the Service module utilizes ALERE’s powerful MRP module removing the hassle of material planning and service truck replenishment.
Service modules can be added at any time and are pre-intergrated into the ALERE environment requiring minimal setup for existing installations.
Module List
Build your ERP system module by module.
Service Module
Revolutionize your field service operations with ALERE’s Field Service Ticketing Module, seamlessly integrated into our powerful ERP system. Designed to reduce manual paperwork and inefficiencies, the Service module streamlines the entire lifecycle of the service ticket to enhance your team's productivity. The Service module brings together the power of ALERE’s inventory and MRP system, ensuring that you always have the correct material on hand for your technicians and keeping track of costs associated with the job. Furthermore, the module smooths the process of invoicing by enabling granular pricing control of inventory and labor listed on the ticket, then releases it directly into accounts receivable instead of requiring another entry.
Additionally, a mobile application is available with a live link directly into the ALERE to monitor activities, create new activities, and simplify the data entry process. Use ALERE to tap into a new revenue stream servicing your products with the ALERE Service module.
More Information about the Service Module
Dispatch Module
Further enhance your service management capabilities with ALERE’s Service Dispatch Module, a pivotal component of our state-of-the-art ERP system. The Dispatch module is designed to offer scheduling functionality for your operation, enabling users to efficiently allocate resources, manage work order flow, and enhance communication between your dispatchers and field technicians. All within ALERE's unified and intuitive platform.
ALERE’s Service Dispatch Module empowers you to respond swiftly to customer needs, enabling dynamic scheduling that considers technician availability, skills, and location. Say goodbye to manual dispatching challenges and embrace a centralized system that streamlines coordination, ensuring that the right technician with the right skills is always on the job.
